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πŸ•΅οΈβ€β™‚οΈ Unlocking Customer Insights: 5 Practical Ways to Understand Your Audience

Published 15 days agoΒ β€’Β 4 min read

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MA Newsletter

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πŸ•΅οΈβ€β™‚οΈ Unlocking Customer Insights: 5 Practical Ways to Understand Your Audience

Uncover key insights about your customers and refine your startup's focus. This edition explores practical methods to gather valuable information about the problem your project is solving.

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We start our studio work with founders every week. This week, some are focusing on clarifying their ideal customer insights.
Are you doing the same? This email might be just what you need.

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Starting a new project is thrilling, but understanding your ideal customer and the problem you're solving can be challenging. The good news? You don't have to guess. A wealth of information is out thereβ€”you need to know where to look.

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Here are some actionable steps to guide you on your customer discovery journey:

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  1. Reddit Discussions: Head to Reddit and search for conversations about your startup's problem. This could be in specific subreddits or general discussions.
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    πŸ” Filter conversations that directly relate to your problem.
    πŸ“š Read through exchanges to understand how others articulate the issue, especially those with high engagement. Note down key phrases and words.
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  2. Amazon Reviews: Find books and products on Amazon that cover topics related to your project.
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    πŸ”– Read through the reviews for insights into customer perspectives.
    πŸ’¬ Pay special attention to negative reviewsβ€”they often contain candid feedback and highlight unmet needs.
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  3. Quora Questions: On Quora, search for questions that align with your startup's focus.
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    ❓ Identify common questions that people ask about your topic.
    πŸ“ Learn from the answers, especially those with high engagement.
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  4. LinkedIn and Facebook Groups: Search for groups on LinkedIn and Facebook where your target audience might be active.
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    πŸ”— Join groups that match your industry or focus.
    πŸ’¬ Observe the discussions to gain a deeper understanding of customer needs and expectations.
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  5. Social Media Hashtags: Use hashtags on platforms like Twitter and Instagram to find discussions around your topic.
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    🏷️ Follow relevant hashtags to discover ongoing conversations.
    πŸ‘€ Keep an eye on trends that might influence your startup's direction.

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These steps can help you gather valuable insights into your startup's target audience and the problem you aim to solve. Good luck with your customer discovery journey!

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Thank you again for signing up for this newsletter and the Founder Membership. I look forward to embarking on this exciting journey with you!
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Alessandro Marianantoni
Founder/Director at M Accelerator

​Check some of my recent LinkedIn posts on Startups, Investors, etc​

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Alessandro Marianantoni

Driven by a passion for turning ideas into tangible, sustainable projects, I thrive on the excitement of this transformation. At M Accelerator, we help founders with pitching, sales and growth.

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